National Retailors Cease Using On-Call Shift Scheduling

In a positive development for workers, the New York Attorney General, Eric Schneiderman, announced that six major retailers have agreed to stop using on-call shift scheduling after an inquiry by a multistate coalition of attorneys general. On-call shifts involve employees required to call their employers a few hours before they are supposed to work, to see if they will be scheduled for work.

We have found that this arrangement is designed to provide the employer flexibility in case it’s labor needs increase or decrease. The problem for the worker is that he or she would presumably need to keep the day open, arrange for childcare, and forsake other opportunities without being compensated for their time. We are pleased that the companies, Aeropostale, Carter’s David’s Tea, Disney, PacSun and Zumiez, have voluntarily agreed to stop this unfair method of scheduling and eliminate a potential hardship for their employees.